Every record carries its workspace, and access rules are enforced by the database itself rather than by screens. One company cannot read, change or delete another company's containers, documents or settings.
Administrators manage the team, rules and costs. Operations managers import data and work exceptions. Viewers can read but change nothing. Invitations are tied to the invited address and expire.
All traffic uses HTTPS, and stored data and uploaded documents are encrypted at rest by our hosting provider. Documents are scoped to the workspace that uploaded them.
Sign-up requires email confirmation, passwords are checked against known breach lists, and anonymous access is disabled. Sign-in through Google is available.
Imports, analysis runs, acknowledgements, chases and outcome entries are recorded with who did them and when, so a disputed charge can be reconstructed.
You own the shipment data you supply. You can export it, and an administrator can clear a workspace entirely. We do not sell it or share it with other customers.
Full contractual detail, including the service level agreement, sits in our terms and conditions.
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